1. Overview

This Privacy Policy explains how Korven LLC ("Korven", "we", "us") collects, uses, and protects information when you visit our website, request a free audit, book a consultation, or engage us for Services. We are a US-based advisory firm and handle your information with the same care we'd want applied to our own.

2. Information We Collect

• Contact details you provide through our forms — name, email address, phone number, and business or brand name.
• Information about your business that you choose to share when requesting an audit or consultation, such as the services you're interested in and any notes about your situation.
• Account or financial data that you grant us access to as part of an active engagement (for example, Amazon Seller Central access, accounting software, or bank feeds) — only with your explicit authorisation and only for the purpose of performing the agreed Services.
• Basic usage data such as pages visited, which helps us understand how the site is used.

3. How We Use Your Information

• To respond to audit requests and consultation bookings, and to route them to the right specialist (Amazon requests to Ahmed, finance requests to Azhar).
• To deliver, manage, and improve the Services you've engaged us for.
• To send you information you've requested, such as audit findings or proposals.
• To meet our legal, tax, and accounting obligations.

We do not sell your personal information, and we do not use it to send unsolicited marketing to third parties.

4. How We Protect Your Information

We limit access to client financial data and account credentials to the team members directly working on your engagement. Where we are given access to platforms such as Amazon Seller Central, accounting software, or bank feeds, that access is used solely for the purpose of performing the agreed Services and is removed at the end of the engagement on request.

5. Sharing of Information

We do not share your information with third parties except: (a) with your consent, (b) with service providers who help us operate (such as software tools used for bookkeeping, project management, or communication), (c) where required by law, or (d) to protect the rights, property, or safety of Korven, our clients, or others.

6. Data Retention

We retain client information for as long as needed to provide the Services, plus any additional period required for tax, accounting, or legal purposes. If you submit a free audit request but do not become a client, we retain your contact details only as long as reasonably needed to follow up, after which it may be deleted on request.

7. Your Rights

You can ask us at any time to access, correct, or delete the personal information we hold about you, or to stop contacting you about a free audit or consultation request. To do so, email hello@korvenconsulting.com and we'll action your request within a reasonable timeframe.

8. Cookies & Website Data

Our website may use basic cookies or similar technologies to remember preferences and understand site usage. These do not contain personal information such as your name or financial details.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at hello@korvenconsulting.com.